Thursday, April 15, 2010

How to rescue Parkway Center Mall

I can honestly say that one of the most depressing places I've ever been, if not the most depressing, was Parkway Center Mall in Greentree, PA, just outside of Pittsburgh.


I originally visited Parkway Center out of curiosity, after hearing a classmate mention its supposedly poor state. It may have been that this was my first real visit to a 'dead mall' (I still have hopes for our poor Northway), but the experience left a major impact on me. That night, I couldn't get this barren yet beautiful building off of my mind; in fact, I returned there twice over the next couple weeks to hang out and think.... just standing around, looking over the bannisters into the dark depths of the former first floor, trying to get a glimpse of the upper floor, formulating ideas of what this lonely mall *could* be.

Each time I went back, I became more and more certain that it could be rescued from an almost assurable demise.

From what I gather, Parkway Center was once a booming mall, and a primary shopping location for the area... until Robinson Town Centre developed a few miles away. The fact that Robinson came to have their own mall - this time owned by the Simon corporation and not an independent owner - spelled doom for Parkway Center. Not to mention, the token 'big restaurant' of Parkway was Chi Chi's, a chain that died following a hepatitis scare at the Beaver Valley Mall location. Over the course of the 2000's, stores and customers drifted away from Parkway, and the once enormous three-story mall was dwindled down to a single story. The other levels are now inaccessible to the public, and the remaining level has lost a shocking number of stores in the couple years alone.

Well, despite its current condition, Parkway Center Mall has won my sympathy, and I would like to propose changes that could very well save it from extinction during the next few years. Let's begin...
  • Decorate. Compared to the flashy Robinson Mall, Parkway Center is *very* drab. Grey walls, dull carpeting (yes, a carpeted mall - very rare!), and not much too look at. Hang banners! Take an idea from Northway Mall, and convert an unused area into a gallery of photos taken during the mall's heyday! Let the people of Greentree reminisce!
  • Holidays. As far as I am aware, Parkway doesn't do the Easter Bunny/Santa Claus thing anymore. And why not? They already have a prime location for this: the former fountain on the first floor, which has been boarded over. Section off that area of the first floor to keep people contained (as there is nothing remaining on that floor), and have Santa or the Bunny sit atop where the fountain was.
  • Advertising. People of Pittsburgh, how often do you see an ad for Parkway Center or any of its remaining stores? NEVER. A great series of ads could really bring in a crowd. Perhaps commercials could even be created, and aired on local channels to keep the cost down.
  • Special Events. Why let the first and third floors go to waste? The yearly record convention could relocate from the Greentree Radisson to Parkway Center. Not only would they have more room (the Radisson's event room is fairly cramped during the convention), but the visitors to the convention would be tempted to shop upstairs.
  • Auntie Anne's. There's an empty pretzel stand in a prime location - not far from the indoor K-Mart (which brings in most of the mall's business), and right in front of the arcade. Auntie Anne's Pretzels are a mall staple, and one that is a very obvious exclusion from Parkway.
  • The Exchange. There doesn't seem to be an Exchange in Greentree. Why not put one in the mall? From what I've read online, longtime PCM shoppers still mourn the loss of National Record Mart. Not only would the Exchange be giving them a new record store, but this is an *extremely* popular chain.
  • A new Mexican restaurant. When Chi Chi's closed, the third floor died. But the empty location is still there... the only problem is, nearby Robinson has a Qdoba, a Don Pablo's (yay!), a Chipotle, and at least a couple other Mexican restaurants. But they don't have an Emiliano's, do they? What about an El Campesino? There are plenty of other Mexican restaurants that could move into the former site of Chi Chi's.
  • Open Giant Eagle to the first floor. I stole this from another site, but I thought it was a great idea. Giant Eagle is located on the bottom floor, but is only accessible from the outside. Create an entrance into the mall. People will be drawn out of Giant Eagle into the mall proper, and stores will be able to thrive down there again.
  • Fun and games. Instead of a tiny little arcade, why not knock down a wall and create a *huge* arcade? There is a storefront full of unused arcade games (likely left over from the large arcade on the first floor) that could be put to good use, and there are also dead games sitting upstairs. If word got out that Parkway opened a massive arcade, kids would flock there. This could be VERY beneficial to both my hypothetical Auntie Anne's, and the Phantom of the Attic comic store.

Well, that's my two cents on the subject. I would definitely be willing to speak to someone in charge of the mall about my ideas, because I would love to help improve it wherever I can.

13 comments:

Anonymous said...

Malls took people from the downtowns and now superstores are taking people from the malls. It's the cycle of life in retail.



A lot of people hated malls in the 70's because, it killed downtown areas.

Anonymous said...
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Steve Worek said...

I'm willing to assume you're NOT from Pittsburgh, because I've never seen anyone from Pittsburgh wish death on PCM.

Anonymous said...

I really think PCM could have been saved a few years ago but now I don't think so. Back when my company had a store in PCM (I'm in Robinson now) I worked there for a while...we would go days with making barely enough than what the company paid us. However you had the loyal west end and greentree customers who would spend a fortune but it wasn't enough. This was literally like 7 years ago. There is a little hope if they can get some shops like a claires (for the little girls), an actual jewelry store, a shoe store like carnival shoes, a decent bookstore because there isn't one anywhere around here, and I completely agree with good mexican restaurant. It would take A LOT of money though which no one seems to have.

Steve Worek said...

You know, Carnival Shoes might actually be an option. A Carnival opened in the dying Northway Mall a little while ago, and they seem to be doing fine.

Steve Worek said...

You know, I said in the post that I had hope for Northway...

Then when I was there today, I realized that less people shop there than Parkway Center. If you can believe that. It's obvious now that the renovation on the upper floor and the destruction of the theater were HUGE wastes of money that should've gone into adding stores.

Anonymous said...

Have you ever explored the upper or lower floors? I was there with my two year old son once and out of curiosity, I had him press the button on the elevator. The elevator doors opened, but I was too scared to climb in and head down to the first floor. They also still have security there and I figured they would have caught us and banished us from the property.

If you go up to the Chi Chi's entrance outside, you can peer in the doors to the 3rd floor and get a pretty good view. When I was last there earlier this year, there were still some old signs from CompUSA.

We used to go there all the time for the Little Caesar's inside K-Mart, but now that there's one closer (in Dormont), we really don't head over there too much anymore.

I do wonder if the mall can ever be revitalized, but it's made it through this "great recession" so far, so it looks like there may be hope. If they had a good restaurant, a good shoe store, a dollar tree, and an exchange, we would go there a lot more.

Also, I think that even if K-Mart left, the Giant Eagle would keep the place open.

Thanks for your blog post on the PCM!

MarissaMarie said...

I think your ideas are great.
I loved going to PCM when I was a kid, I have many memories there. I think they should re-open all the "old" stores there. Like, dino kingdom! I LOVED that place, and I believe it got a lot of business. I know for a fact if that mall re-opened with all the old stores, I would go there more often. I could be wrong, but I believe others would too.

Anonymous said...

This is great! I love Parkway Center Mall! They need to bring the Flea Market back.

Steve Worek said...

Yeah, I never did get to see their flea market. If anything, at least it puts some life in the other half of the building.

But the fact that they didn't even advertise the flea market (and obviously, it failed) is another brilliant example of just how well that mall is run.

Anonymous said...

I live in the area, heck its 20 min walk to the mall, i wish that it would be revived, it would help with jobs, i think its for sale by the owners, but their charging a crazy amount

Brian said...

Northway Mall (or, "The Shoppes at Northway") is almost done now that Borders is gone. It's Marshall's, Shoe Carnival, Dick's, a small dollar store, and a few small no-name businesses. That pizza place is pretty good, though, and it brings in a fair number of customers. There is also an Aldi grocery store across from the lot from where the movie theater was, and that does all right.

It hurts to watch so many shops and people pushing further and further north into Cranberry and Butler, while you have usable spaces like Northway Mall, West View, and most of downtown in need of renewal.

A few years ago I was inside Northway taking pictures because I wanted to compare it to a dead mall I had seen overseas, and the security guard came over and told me to stop. "I'm not saying you're a terrorist," she said, "but that's what they do." *sigh* America.

Anonymous said...

the flea market did not fail. i talked to the guy who ran it. he said the mall kicked them out with a 1 week notice! so PCM did it to themselves.